Beschreibung

The present study looks at the instruments and procedures deployed by companies to ensure successful training in the occupation of office manager. The investigation facilitates an insight into the specific design and use of planning and structural tools in training practice. Alongside the mandatory elements of the company training plan and the report booklet, these include further voluntary evaluation and feedback measures. 238 telephone-based interviews with training management departments and 13 company case studies relating to the occupation ofoffice manager were evaluated in the study. The three areas of training – the crafts, trade and industry and the public sector – were compared with one another.

The authors:
Helena Sabbagh is an academic researcher in the “Innovative Further Education, Permeability, Pilot-Projects” Division at the Federal Institute for Vocational Education and Training (BIBB) and head of the German National Reference Point for Quality Assurance in Vocational Training (DEQA-VET)
Dr. Hendrik Biebeler is an academic researcher in the “Industrial and Technical Occupations” Division at the Federal Institute for Vocational Education and Training (BIBB)

The subject:
Education

Zusätzliche Informationen

Autor*innen

Helena Sabbagh

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Hendrik Biebeler

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Keywords

Arten der betrieblichen Ausbildung, Ausbildung, Ausbildungsmanagement, Ausbildungspraxis, Berichtsheft, berufliche Bildung, Betriebliche ausbildung, betriebliche Ausbildungsplanung, Bundesinstitut für Berufsbildung, nichtschriftliche Ausbildungsplanung, Qualitätssicherungsinstrumente, schriftliche Ausbildungsplanung, Situationsplanung